Terms and Conditions

Kingfisher Youth Trust Prize Draw: Terms and Conditions

1. The Promoter

The Promoter of this prize draw is Kingfisher Youth Trust, a registered charity in England and Wales, charity number 1199887, whose registered office is at [Rachel to complete: registered office address, Gloucester] (the "Promoter").

2. Definitions

In these terms and conditions:
- "Draw" means this prize draw, as described in these terms and conditions.
- "Promoter" means Kingfisher Youth Trust.
- "Entrant" means any individual who enters the Draw by either the paid entry route or the free entry route.
- "Prize" means the prize described in Section 7.
- "Winner" means an Entrant selected at random to receive the Prize.
- "Closing Date" means the date and time specified in Section 6.
- "Platform" means Crowdfunder (www.crowdfunder.co.uk), the third party platform on which paid entries are processed.
- "Free Entry Route" means the postal entry method described in Section 5.2.

3. Purpose

This Draw is being run to raise funds for places on Kingfisher Youth Trust's week long summer residential for young carers in Gloucestershire. All proceeds from the Draw, after platform fees, will be used by the Promoter for this purpose.

4. Eligibility

4.1. The Draw is open to residents of the United Kingdom aged 18 or over at the date of entry.

4.2. Employees, officers, trustees, or directors of the Promoter, and their immediate families (spouse, partner, parent, child, or sibling), are not eligible to enter.

4.3. Employees, officers, or agents of any company or organisation involved in the administration of the Draw (including The Prize Draw Company) or in the provision of the Prize (including Brackenfield Adventure Park) are not eligible to enter.

4.4. The Promoter reserves the right to request proof of age, identity, and eligibility from any Entrant. Failure to provide satisfactory proof within 7 days of request may result in disqualification.

4.5. No purchase is necessary to enter or win. See Section 5.2 for the free entry route.

5. How to Enter

5.1 Paid entry

Entrants may enter by making a contribution via the Crowdfunder campaign page at [Rachel to complete: Crowdfunder campaign URL once the page is built]. The entry levels are:
- Supporter: £5 for 1 entry
- Backer: £10 for 3 entries
- Champion: £25 for 10 entries
- Hero: £50 for 25 entries

Each entry carries one chance in the Draw.

5.2 Free entry (postal)

Entrants may enter for free by sending a postcard or stamped, sealed envelope to the following address:

[Rachel to complete: full postal address for free entries, Kingfisher Youth Trust, Gloucester]

The postcard or envelope must clearly state:
- The Entrant's full name
- The Entrant's postal address
- The Entrant's email address
- The Entrant's date of birth
- The words "Prize Draw Entry"

One free entry per person. Additional free entries will not be counted. Free entries must arrive by post before the Closing Date.

5.3 Equal chance

All valid entries carry an equal chance of winning, regardless of whether the entry was made via the paid route or the free postal route. Where an Entrant holds more than one entry, each entry carries an equal chance. The method of entry does not affect the chance carried by any single entry.

6. Entry Period

6.1. The Draw opens at [Rachel to complete: opening date and time, e.g. 10:00 BST on a Tuesday in July 2026] and closes at [Rachel to complete: closing date and time, 14 days later, e.g. 23:59 BST on the following Tuesday] (the "Closing Date").

6.2. All times are in British Summer Time (BST) or Greenwich Mean Time (GMT) as applicable at the date of the Draw.

6.3. Entries received after the Closing Date will not be accepted. The Promoter accepts no responsibility for entries that are lost, delayed, misdirected, or incomplete.

6.4. Proof of posting or submission is not proof of receipt.

7. The Prize

7.1. The Prize is: a family annual pass to Brackenfield Adventure Park, plus a family day out package. [Rachel to confirm with Brackenfield: the number of people the pass covers, the validity period of the pass, and exactly what the day out package includes.]

7.2. The estimated value of the Prize is around £500. [To be confirmed with Brackenfield Adventure Park.]

7.3. The Prize has been provided by Brackenfield Adventure Park.

7.4. The Prize is not transferable and no cash alternative is available unless the Promoter determines otherwise at its sole discretion.

7.5. The Promoter reserves the right to substitute the Prize (or any element of it) for an alternative of equal or greater value if the original becomes unavailable for reasons beyond the Promoter's reasonable control.

7.6. The Prize is subject to availability and to Brackenfield Adventure Park's opening times, terms of entry, and booking requirements. Any booking or scheduling requirements will be communicated to the Winner, and reasonable alternative arrangements will be offered where the original arrangements cannot be fulfilled. The Prize must be claimed within 12 months of notification unless otherwise agreed in writing.

8. Winner Selection

8.1. The Winner will be selected at random from all valid entries within 7 days of the Closing Date.

8.2. The random selection will be conducted using The Prize Draw Company's random draw picker, a verifiably random selection tool, on the Promoter's behalf.

8.3. The draw will be supervised by at least one independent person who is not employed by or directly connected to the Promoter.

8.4. The decision of the Promoter is final and no correspondence will be entered into regarding the selection process.

9. Winner Notification

9.1. The Winner will be notified by email within 7 days of the draw taking place.

9.2. The Winner must respond to the notification within 14 days to claim the Prize. If the Winner does not respond within this period, the Promoter reserves the right to select a replacement Winner using the same random selection method.

9.3. Up to two replacement draws may be conducted. If no valid Winner is identified after three draws, the Prize will be retained by the Promoter or donated to a cause aligned with the Draw's purpose.

9.4. The Promoter will make reasonable efforts to contact the Winner using the details provided at entry. It is the Entrant's responsibility to ensure their contact details are accurate and up to date.

10. Prize Delivery

10.1. The Prize will be made available to the Winner within 28 days of the Winner confirming their details and acceptance.

10.2. The Prize is available to UK residents only. The Promoter is not responsible for arrangements for Winners outside the United Kingdom.

10.3. The Promoter will coordinate with Brackenfield Adventure Park to arrange the Prize. Reasonable notice will be given, and alternative arrangements offered where necessary.

10.4. The Winner and their party are responsible for their own travel to and from Brackenfield Adventure Park and any other personal costs. These are not included in the Prize.

10.5. The Promoter is not responsible for any additional costs incurred by the Winner in claiming or using the Prize (including but not limited to travel, accommodation, or insurance).

11. Publicity

11.1. The Winner's surname and county of residence will be published in accordance with Advertising Standards Authority (ASA) requirements. This information may appear on the Promoter's website, social media channels, and the Crowdfunder campaign page.

11.2. The Winner may be asked to participate in reasonable publicity relating to the Draw. Participation is voluntary and may be declined without affecting the Winner's entitlement to the Prize.

11.3. The Winner may request that their details are not published by writing to the Promoter at [Rachel to complete: contact email for queries and complaints] within 7 days of being notified. The Promoter will use reasonable efforts to comply, subject to any legal or regulatory obligations to disclose winner information.

11.4. A list of Winners (surname and county only) will be made available on request by writing to [Rachel to complete: contact email for queries and complaints] within 60 days of the Closing Date.

12. Data Protection

12.1. Data controller. The data controller for personal data collected in connection with this Draw is the Promoter: Kingfisher Youth Trust, [Rachel to complete: registered office address].

12.2. Lawful basis. Personal data is processed on the following lawful bases:
- Contract: to administer the Draw, process entries, and deliver the Prize (Article 6(1)(b) UK GDPR).
- Legitimate interest: to publish winner information as required by advertising standards (Article 6(1)(f) UK GDPR).
- Consent: for any marketing communications, where applicable. Marketing consent is separate from Draw entry and is not a condition of participation.

12.3. Data collected. The Promoter collects: name, email address, postal address, date of birth, and payment information (processed by the Platform, not stored by the Promoter).

12.4. Data retention. Personal data will be retained for 6 months after the Draw, after which it will be securely deleted. Winner data may be retained for up to 12 months to fulfil Prize delivery and any legal obligations.

12.5. Data sharing. Personal data may be shared with:
- The Platform (Crowdfunder) for entry processing
- The Prize provider (Brackenfield Adventure Park), to the extent necessary for Prize delivery
- Professional advisors, where required for legal or regulatory purposes

Personal data will not be sold or shared with third parties for marketing purposes.

12.6. Your rights. Under UK GDPR, Entrants have the right to:
- Access the personal data held about them
- Request correction of inaccurate data
- Request deletion of their data (subject to legal obligations)
- Object to processing based on legitimate interest
- Request restriction of processing
- Data portability

To exercise any of these rights, contact the Promoter at [Rachel to complete: contact email for queries and complaints].

12.7. Complaints. If you are not satisfied with the Promoter's handling of your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk or by calling 0303 123 1113.

13. Liability

13.1. To the maximum extent permitted by law, the Promoter excludes liability for any loss, damage, or injury arising from participation in the Draw or from acceptance or use of the Prize.

13.2. Nothing in these terms and conditions excludes or limits the Promoter's liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

13.3. The Promoter's maximum aggregate liability in connection with the Draw shall not exceed the value of the Prize.

13.4. The Promoter accepts no responsibility for any technical failure, malfunction, or error in the Platform, postal service, or any other system or service that may prevent or delay entry, or the processing or notification of entries.

13.5. Nothing in these terms and conditions affects the statutory rights of Entrants under the Consumer Rights Act 2015 or any other applicable legislation.

13.6. Business continuity. In the event that the Promoter ceases to operate, enters administration, or is otherwise unable to fulfil its obligations under these terms and conditions, the Promoter will use reasonable efforts to ensure that Prize delivery is honoured or that Entrants are notified and, where applicable, refunded.

13.7. Third parties. Brackenfield Adventure Park is not the Promoter, is not running the Draw, and has no liability to Entrants in connection with the Draw. Its involvement is limited to providing the Prize it has agreed to provide.

14. General

14.1. The Promoter reserves the right to amend these terms and conditions at any time before or during the entry period, where reasonably necessary. Any material changes will be communicated to Entrants via the campaign page and, where practicable, by email.

14.2. The Promoter will not cancel the Draw solely on the basis of lower than expected entry numbers or income. The Draw may only be cancelled where external circumstances make it impracticable or unlawful to proceed.

14.3. The Promoter reserves the right to disqualify any Entrant who:
- Tampers or attempts to tamper with the entry process
- Provides false or misleading information
- Acts in a manner that is abusive, threatening, or otherwise inappropriate towards the Promoter, its staff, or other Entrants
- Brings the Promoter or the Draw into disrepute, or whose association with the Draw would be materially damaging to the Promoter's reputation

14.4. If any provision of these terms and conditions is found to be invalid or unenforceable, that provision shall be severed and the remaining provisions shall continue in full force and effect.

14.5. No failure or delay by the Promoter in exercising any right under these terms and conditions shall constitute a waiver of that right.

14.6. These terms and conditions constitute the entire agreement between the Promoter and the Entrant in relation to the Draw.

14.7. The Draw is not a lottery within the meaning of the Gambling Act 2005. No licence is required because a genuine free entry route is available to all Entrants, as described in Section 5.2.

15. Governing Law and Complaints

15.1. These terms and conditions are governed by and construed in accordance with the laws of England and Wales.

15.2. The courts of England and Wales shall have exclusive jurisdiction in relation to any dispute arising from or in connection with the Draw, except that:
- Entrants resident in Scotland may bring proceedings in the Scottish courts
- Entrants resident in Northern Ireland may bring proceedings in the Northern Irish courts

15.3. Complaints. Any complaints relating to the Draw should be directed to the Promoter at [Rachel to complete: contact email for queries and complaints].

15.4. The Promoter will acknowledge receipt of complaints within 5 working days and provide a substantive response within 20 working days. If the complaint cannot be resolved within this timeframe, the Promoter will inform the complainant of the expected resolution date and the reason for the delay.

15.5. If a complaint remains unresolved after the Promoter's internal complaints process, Entrants may contact the Advertising Standards Authority (ASA) at www.asa.org.uk.

These terms and conditions were last updated on [Rachel to complete: date].